Shipping policy
Shipping Policy
Processing Time
Orders are usually processed within 3-5 business days after payment is confirmed. Processing time may be longer during weekends, holidays, or high-volume periods.
Shipping Area
We currently ship within Canada. Local delivery or pickup may be available depending on your location.
Shipping Fee
Shipping fees are calculated at checkout based on the delivery address, order size, and available shipping method.
Free Shipping
If a free shipping promotion is available, it will be applied according to the promotion terms shown on the product page or checkout page.
Delivery Time
Estimated delivery times vary depending on the shipping destination and carrier. Delivery delays may occur due to weather, courier issues, holidays, or other circumstances outside of our control.
Incorrect Address
Please make sure your shipping address is correct before placing your order. We are not responsible for delays or lost packages caused by incorrect or incomplete shipping information.
Lost or Damaged Packages
If your package arrives damaged or does not arrive within the expected delivery window, please contact us with your order number and photos if applicable. We will do our best to assist with the issue.